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PRICE AND CREDIT CARD PAYMENTS:

All prices shown are per unit and include one color imprint. Interest charges will be assessed on all past due balances. VISA, MASTER CARD are accepted. G.S.T. and T.V.Q. are not included in the price. All Canadian Orders are in Canadian Dollars.

ARTWORK CHARGES:

$10.00 (G) minimum for Art-work, typesetting or for touch-ups $50 (G)/Hourly rate. Artwork can be sent as a black and white color separated file or a colored vector file, E-mail at: art@urbanointernational.com as a (PDF, EPS, AI and SVG) (JPEG, GIF, PNG, BMP, TIFF, PSD, DOC and others are not acceptable) Art department will use, at their discretion, an art layout that is most suited for the product, if not specified with order. For best results, 50 to 60 dpi halftones are recommended.

PROOFS:

Our art department will automatically fax a copy of artwork (paper proof) and will need approval before production. Paper proofs are at no charge, Sample proofs on all products $50.00 (G) plus product priced at end quantity plus screen charges and/or plate charges per colour.

CANCELLATION FEES:

Written cancellation acceptable provided payment is made for work done to date. A minimum charge of $15.00 (G) will be billed if order confirmation and acknowledgement has been faxed. To cancel an order before 72 hours of the production date, will require a billable screen charge per color and $25.00(G) for cancellation charge. All cancellations must be authorized by factory.

COPY CHANGE/COLOUR CHANGE:

$50 (G)

LESS THAN MINIMUM:

There will be a charge of $60.00(G) for order less than the catalogue minimum. The absolute minimum order is 50% of the lowest catalogue quantity.

REPEAT ORDERS:

Please supply our customer service department with previous acknowledgement number as well as your purchase order number. Set-up charges of $45.00 (G) per color will be billed on exact repeat orders. Files and artwork will be saved for 3 years.

OVER RUNS AND UNDER RUNS:

All efforts will be made to ship exact quantities. However, we reserve the right to over ship or under ship by +/-5% and billed accordingly.

FAXED ORDERS:

Accepted to facilitate quick expedition of your order. E-MAILED ORDERS: info@urbanointernational.com

RETURNS/REPAIRS:

No returns will be accepted without a prior return authorization number. Please contact our customer service department for an (RA #). Freight must be prepaid. All collect shipments will be refused. The return of imprinted items will not be accepted.

SAMPLES:

Samples are available at end quantity pricing. If the samples are returned in the original condition within 30 days a credit will be issued. Freight costs are the responsibility of the distributor and will not be credited. All collect shipments will be refused. No returns will be accepted without a return authorization number. Please contact our customer service department for an (RA #).

IMPORT ITEMS:

Items shown in this catalogue are our regular stock items. Should you require larger custom imported items not shown in this catalogue, please contact us for information. We do import larger quantities of numerous items for our clients on cost plus basis.

SHIPPING:

F.O.B. Montreal, Quebec H1G 3E6. Please specify the deadline date required and appropriate method of shipping to meet your deadline. If the method of shipping is not specified, we reserve the right to ship overnight air service to meet your deadline date and these charges are billable. Please be sure to supply enough addressed labels when shipping under your labels, otherwise $10.00 (G) per label will be charged.

GUARANTEE:

Defective goods will be replaced upon notification and inspection of goods. No claims will be accepted 15 days after reception of merchandise. No returned goods will be accepted without a written confirmation. WE ASSUME NO RESPONSIBILITY FOR CARRIER OR EN ROUTE DELAYS AND OTHER HAZARDS, SUCH AS STRIKES, ETC. All prices subject to change without notice. The distributor is under no obligation to accept these suggested selling prices and may sell at any price he/she chooses. If he/she chooses to sell at prices other than those suggested, he/she will not suffer in any way in the business relations with URBANO INTERNATIONAL INC.

URBANO INTERNATIONAL INCORPORATED’s maximum liability for damages for any cause whatsoever arising out of this agreement or the sale of the goods regardless of the manner in which the claim or the form of action alleged, is limited to the amounts paid by the purchaser to URBANO INETERNATIONAL INC., for the goods or the return of the goods to URBANO INTERNATIONAL INC.

In no event shall URBANO INTERNATIONAL INC. be liable to the purchaser or any other party for loss profits or for incidential, indirect, special, or consequential damages arising out of any breach of this agreement, regardless of whether the possibility of such damages has been communicated to URBANO INTERNATIONAL INC., and regardless of whether URBANO INTERNATIONAL INC. has gain knowledge of the existence of such damages.

WARRANTIES:

The warranties specifically set forth herein shall be in lieu of all others, express or implied, including the warranties of merchantability and fitness for a particular use which are hereby excluded.

GOVERNING LAW:

This agreement shall be deemed to be governed and enforced in accordance with the laws of the State of New York, irrespective of where enforcement may be sought. The parties further agree that any and all disputes/controversies/litigation arising out of this agreement, shall be submitted to the Supreme Court of Clinton County, New York or The Federal District Court for the Northern district of New York located in Albany, New York and that no other State, Federal nor Foreign Court shall have submitted to it any dispute/controversies/litigation arising out of this Agreement. The terms and conditions of this sale and this document shall be construed in accordance with the laws of The State of New York unless otherwise specifically agreed to in writing by URBANO INTERNATIONAL INC.

In the event that collection activities are undertaken by the seller or otherwise to enforce the seller’s rights under this agreement, then the seller shall be entitled to collect all reasonable collection fees (including attorney’s fees, court costs, investigation fees, etc).

TIME TO COMMENCE SUIT:

In the event that the purchaser desires to assert any claim against the seller arising out of or under this agreement for the sale of the goods set fourth herein, then any such claim must be filed within one year of the date of delivery of the Goods to the purchaser, this provision is a reduction of the Applicable Statute Of Limitation and is intended to be so by the parties.

COPYRIGHTS AND TRADEMARKS:

If unknown to us, existing copyrights and trademarks are infringed upon to meet buyer’s instruction. This remains the risk of the buyer.

DISCLAIMER:

All artwork, designs and trademarks shown on the products herein are reproduced only as samples of the type and quality of engraved and/or imprinted products available. They are not intended to represent that the products are either endorsed or reproduced by the owners of the artwork, designs or trademarks.